Did a e-book abruptly disappear out of your Kindle? The way to repair it quick

Abstract

A glitch can take away books from the Kindle, exhibiting an “Merchandise Not Obtainable” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the e-book from the library to repair the error, or contact Kindle Assist if the difficulty persists.

The Kindle household of e-readers supply a really spectacular technique to learn, regardless of whether or not

constant reader
, or get pleasure from

reading comics and graphic novels
. Nonetheless, like all tech machine, they don’t seem to be immune from glitches, and one significantly nasty one has been recognized to totally take away books from Kindle units seemingly with out warning, whereas flashing an “Merchandise Not Obtainable” message on the display.

This error appears to happen spontaneously, and might occur whether or not you ship your individual ePub recordsdata to your Kindle or buy books straight from Amazon via the Kindle Retailer.

If this occurs to you, fret not. Your content material is not truly gone and fixing this concern is definitely pretty straightforward because of the Kindle’s cloud-saved library. This is learn how to repair it in lower than 5 minutes.

As a result of you may be including and eradicating a obtain out of your machine, your Kindle will must be related to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 p.c quicker web page turns. It additionally has a bigger 7-inch show.

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Take away the e-book that’s producing the error message

Do away with the offending file

Step one in the direction of getting your e-book again is by deleting the offending file out of your machine. To do that, merely faucet the three dots subsequent to the e-book after which choose Take away obtain.

The picture of the e-book will nonetheless be in your Kindle, however it can now not try and open the file when you choose it, as a substitute prompting you to obtain it as a substitute. Which you may do ultimately, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, it’s possible you’ll not know which you could truly energy off, restart, and reboot your machine. To repair this concern, you may must do a full reboot, which solely takes a couple of minutes.

To start out the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You may see a pop-up that prompts you to restart your machine or flip the display off (as seen above). Ignore this pop-up and proceed holding the button. You may then see the Kindle brand flash and that is when you may let go of the button. The machine will then reboot, which is able to take two to a few minutes, throughout which era you may see a progress bar.

As soon as the reboot is full, you may see your acquainted dwelling display as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the e-book that was inflicting points and press the three dots on the quilt, opening up the menu. Choose the Obtain possibility from the menu and your e-book ought to be restored in just some moments.

It is uncommon, but when your e-book nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing concern. Contact Kindle Assist and if that is certainly the case, you might be able to request a refund for the e-book.